{"id":113014,"date":"2025-04-01T15:42:52","date_gmt":"2025-04-01T23:42:52","guid":{"rendered":"https:\/\/xira.com\/p\/2025\/04\/01\/legalweek-2025-how-general-counsel-learned-to-stop-worrying-and-love-the-bot\/"},"modified":"2025-04-01T15:42:52","modified_gmt":"2025-04-01T23:42:52","slug":"legalweek-2025-how-general-counsel-learned-to-stop-worrying-and-love-the-bot","status":"publish","type":"post","link":"https:\/\/xira.com\/p\/2025\/04\/01\/legalweek-2025-how-general-counsel-learned-to-stop-worrying-and-love-the-bot\/","title":{"rendered":"Legalweek 2025: How General Counsel Learned To Stop Worrying And Love The Bot"},"content":{"rendered":"<figure class=\"wp-block-image alignright size-large is-resized\"><img data-recalc-dims=\"1\" decoding=\"async\" loading=\"lazy\" width=\"620\" height=\"414\" src=\"https:\/\/i0.wp.com\/abovethelaw.com\/wp-content\/uploads\/sites\/4\/2023\/10\/GettyImages-802507978-620x414.jpg?resize=620%2C414&#038;ssl=1\" alt=\"\" class=\"wp-image-85364\" title=\"\"><figcaption><\/figcaption><\/figure>\n<p>For the last couple years, legal tech shows mostly involve vendors explaining how they\u2019ve \u201c<a href=\"https:\/\/abovethelaw.com\/2025\/03\/legalweek-2025-put-an-ai-on-it\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">slapped some AI on<\/a>\u201d their products and vaguely promising that some future iteration of AI will arrive to assist every step of the attorney workflow. But <a href=\"https:\/\/abovethelaw.com\/2024\/07\/generative-ai-what-if-this-is-as-good-as-it-gets\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">great leaps in generative AI capabilities seems unlikely to arrive<\/a>, being that the most exciting AI development of the last several months wasn\u2019t an advancement but rather DeepSeek unveiling TemuGPT for a fraction of the cost. <\/p>\n<p>However, this doesn\u2019t make generative AI any less revolutionary. As a <a href=\"https:\/\/abovethelaw.com\/2024\/08\/artificial-intelligence-provides-window-to-all-the-technology-lawyers-ignored-the-last-10-years\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">user experience enhancement<\/a>, it can\u2019t be beat. Lawyers who used to shun technology are now routinely interacting with it through plain language conversations. Beyond its value as an intermediary, there are several points along the lawyer workflow \u2014 even if it\u2019s not <em>every<\/em> point along the workflow \u2014 that AI can exponentially enhance. <\/p>\n<p>For whatever reason, this year\u2019s Legalweek felt like a turning point in the generative AI conversation. Over the last few years, vendor pitches tended to focus on the promise of AI-to-come. This time around, most of the pitches focused on grounded, specific use cases.<\/p>\n<p>It reminded me of a Netdocuments anecdote from late last year, where they zeroed in on Boies Schiller using the product <a href=\"https:\/\/abovethelaw.com\/2024\/09\/overrated-ai-gets-fast-results-underrated-ai-gets-results-lawyers-can-use-faster\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">to rapidly catch the team up on an inherited case<\/a> with a looming hearing, as well as a session from RelativityFest where a <a href=\"https:\/\/abovethelaw.com\/2024\/09\/rip-to-human-first-pass-document-review\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">user compared cost and accuracy figures for a first pass review<\/a>. You interrogate discovery material differently when making rapid assessments for a scheduling hearing than when you\u2019re drafting a summary judgment motion. In a conversation with DISCO last week about its AI tool and the value it can provide in making quick assessments to get a step ahead in strategy at the outset of a matter \u2014 having a sense of the risks as early as possible in the case matters. In both of these examples, the emphasis was on painting a picture of a real moment familiar to a practitioner and making the value proposition there.<\/p>\n<p>This might seem like a small shift, but it hits differently than \u201cwe\u2019re investing in AI which will soon do everything for you.\u201d <\/p>\n<p>And clients might be noticing this.<\/p>\n<p>Last week, the second installment of <em><a href=\"https:\/\/www.fticonsulting.com\/about\/newsroom\/press-releases\/majority-of-general-counsel-indicate-openness-to-using-ai-in-nearly-every-major-legal-use-case-accor\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">The General Counsel Report 2025<\/a><\/em> dropped. Produced by\u00a0<a href=\"https:\/\/www.fticonsulting.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">FTI Consulting<\/a> and <a href=\"https:\/\/www.relativity.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Relativity<\/a>\u00a0based on interviews conducted by Ari Kaplan Advisors and surveys by Censuswide, this edition focused on AI adoption from the in-house perspective. And in-house legal departments are getting very comfortable with it.<\/p>\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img data-recalc-dims=\"1\" decoding=\"async\" loading=\"lazy\" width=\"872\" height=\"462\" src=\"https:\/\/i0.wp.com\/abovethelaw.com\/wp-content\/uploads\/sites\/4\/2025\/03\/Screenshot-2025-03-31-at-2.58.31%E2%80%AFPM.png?resize=872%2C462&#038;ssl=1\" alt=\"\" class=\"wp-image-1154565\" title=\"\"><figcaption><\/figcaption><\/figure>\n<p>Of course in-house has one of the best use case stories. Especially on the legal operations side where legal can position themselves as a revenue enhancer as opposed to a cost sink. Turning contracts and getting deals done faster matters.<\/p>\n<p>But with more comfort on their own side of the house, comes increased faith in outside counsel\u2019s use of AI:<\/p>\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img data-recalc-dims=\"1\" decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"637\" src=\"https:\/\/i0.wp.com\/abovethelaw.com\/wp-content\/uploads\/sites\/4\/2025\/04\/Screenshot-2025-03-31-at-2.44.13%E2%80%AFPM-1024x637.png?resize=1024%2C637&#038;ssl=1\" alt=\"\" class=\"wp-image-1154590\" title=\"\"><figcaption><\/figcaption><\/figure>\n<p>Bizarrely, one of the few cases in this survey where in-house lawyers aren\u2019t \u201ccomfortable\u201d or better is early case assessment, which would strike me as one of the most compelling AI stories. That\u2019s where the bots are more likely to find \u2014 CHEAPLY \u2014 the smoking gun buried in your own documents and figure out that it\u2019s time to settle before the bills pile up. How many matters drag on for weeks before someone stumbles upon the rogue employee that screwed everything up with one email? That\u2019s something AI has a high probability of sussing out within a day. <\/p>\n<p>But it\u2019s queries like this from the GC Report that show the shift in thinking. Here\u2019s a question asking about narrow and specific cases. This is the information that\u2019s informing vendor pitches and when they\u2019re seeing client comfort distributed differently by use case, they\u2019re adapting to that.<\/p>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>A peer shared, \u201cOur law firms are permitted to use AI tools but cannot bill the firm for that work alone. I want them to do work we cannot do in house. I would quickly lose faith in outside counsel if they replaced some of their thought with AI results alone. E-discovery, document review, and legal operations are excellent use cases for AI.\u201d<\/p>\n<\/blockquote>\n<p>There again is the heightened interest in <em>uses<\/em>. This is the rhetoric that seemed to trickle down to the providers this year<\/p>\n<p>Which sparks a virtuous cycle, because clients had every reason to be worried about one-size-fits-all AI. If an AI product can do \u201ceverything,\u201d will outside counsel start feeding it material that the client wouldn\u2019t want in there? Will firms trust the technology with tasks the client isn\u2019t on board with? Can the client even police the day-to-day use of such a broad AI? <\/p>\n<p>This shift to \u201clow-risk, high-reward\u201d use cases is working because it de-escalates the fear and replaces it with manageable curiosity. Contract redlining? Sure. E-discovery grunt work? Love it. Summarizing 300 emails from Bob in Procurement into a single bullet point? Inject it into my veins. <\/p>\n<p>All this might be less exciting to the investors who thrive on the idea that generative AI amounts to the \u201cmagic beans\u201d that will soon replace humans with Roomba attorneys to the benefit of their insatiable quest for wealth, but it\u2019s going to make the technology a lot easier to swallow for lawyers.<\/p>\n<p><a href=\"https:\/\/www.fticonsulting.com\/about\/newsroom\/press-releases\/majority-of-general-counsel-indicate-openness-to-using-ai-in-nearly-every-major-legal-use-case-accor\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Majority of General Counsel Indicate Openness to Using AI in Nearly Every Major Legal Use Case, According to The General Counsel Report<\/a> [FTI Consulting]<\/p>\n<p><strong>Earlier<\/strong>: <a href=\"https:\/\/abovethelaw.com\/2025\/02\/new-gc-report-details-all-the-in-house-concerns-that-ceased-to-matter-around-say-inauguration-day\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">New GC Report Details All The In-House Concerns That Ceased To Matter Around, Say, Inauguration Day<\/a><\/p>\n<p>The post <a href=\"https:\/\/abovethelaw.com\/2025\/04\/legalweek-2025-how-general-counsel-learned-to-stop-worrying-and-love-the-bot\/\" rel=\"nofollow noopener\" target=\"_blank\">Legalweek 2025: How General Counsel Learned To Stop Worrying And Love The Bot<\/a> appeared first on <a href=\"https:\/\/abovethelaw.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Above the Law<\/a>.<\/p>\n<figure class=\"wp-block-image alignright size-large is-resized\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"414\" src=\"https:\/\/i0.wp.com\/abovethelaw.com\/wp-content\/uploads\/sites\/4\/2023\/10\/GettyImages-802507978-620x414.jpg?resize=620%2C414&#038;ssl=1\" alt=\"\" class=\"wp-image-85364\" title=\"\"><figcaption><\/figcaption><\/figure>\n<p>For the last couple years, legal tech shows mostly involve vendors explaining how they\u2019ve \u201c<a href=\"https:\/\/abovethelaw.com\/2025\/03\/legalweek-2025-put-an-ai-on-it\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">slapped some AI on<\/a>\u201d their products and vaguely promising that some future iteration of AI will arrive to assist every step of the attorney workflow. But <a href=\"https:\/\/abovethelaw.com\/2024\/07\/generative-ai-what-if-this-is-as-good-as-it-gets\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">great leaps in generative AI capabilities seems unlikely to arrive<\/a>, being that the most exciting AI development of the last several months wasn\u2019t an advancement but rather DeepSeek unveiling TemuGPT for a fraction of the cost. <\/p>\n<p>However, this doesn\u2019t make generative AI any less revolutionary. As a <a href=\"https:\/\/abovethelaw.com\/2024\/08\/artificial-intelligence-provides-window-to-all-the-technology-lawyers-ignored-the-last-10-years\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">user experience enhancement<\/a>, it can\u2019t be beat. Lawyers who used to shun technology are now routinely interacting with it through plain language conversations. Beyond its value as an intermediary, there are several points along the lawyer workflow \u2014 even if it\u2019s not <em>every<\/em> point along the workflow \u2014 that AI can exponentially enhance. <\/p>\n<p>For whatever reason, this year\u2019s Legalweek felt like a turning point in the generative AI conversation. Over the last few years, vendor pitches tended to focus on the promise of AI-to-come. This time around, most of the pitches focused on grounded, specific use cases.<\/p>\n<p>It reminded me of a Netdocuments anecdote from late last year, where they zeroed in on Boies Schiller using the product <a href=\"https:\/\/abovethelaw.com\/2024\/09\/overrated-ai-gets-fast-results-underrated-ai-gets-results-lawyers-can-use-faster\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">to rapidly catch the team up on an inherited case<\/a> with a looming hearing, as well as a session from RelativityFest where a <a href=\"https:\/\/abovethelaw.com\/2024\/09\/rip-to-human-first-pass-document-review\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">user compared cost and accuracy figures for a first pass review<\/a>. You interrogate discovery material differently when making rapid assessments for a scheduling hearing than when you\u2019re drafting a summary judgment motion. In a conversation with DISCO last week about its AI tool and the value it can provide in making quick assessments to get a step ahead in strategy at the outset of a matter \u2014 having a sense of the risks as early as possible in the case matters. In both of these examples, the emphasis was on painting a picture of a real moment familiar to a practitioner and making the value proposition there.<\/p>\n<p>This might seem like a small shift, but it hits differently than \u201cwe\u2019re investing in AI which will soon do everything for you.\u201d <\/p>\n<p>And clients might be noticing this.<\/p>\n<p>Last week, the second installment of <em><a href=\"https:\/\/www.fticonsulting.com\/about\/newsroom\/press-releases\/majority-of-general-counsel-indicate-openness-to-using-ai-in-nearly-every-major-legal-use-case-accor\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">The General Counsel Report 2025<\/a><\/em> dropped. Produced by\u00a0<a href=\"https:\/\/www.fticonsulting.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">FTI Consulting<\/a> and <a href=\"https:\/\/www.relativity.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Relativity<\/a>\u00a0based on interviews conducted by Ari Kaplan Advisors and surveys by Censuswide, this edition focused on AI adoption from the in-house perspective. And in-house legal departments are getting very comfortable with it.<\/p>\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"872\" height=\"462\" src=\"https:\/\/i0.wp.com\/abovethelaw.com\/wp-content\/uploads\/sites\/4\/2025\/03\/Screenshot-2025-03-31-at-2.58.31%E2%80%AFPM.png?resize=872%2C462&#038;ssl=1\" alt=\"\" class=\"wp-image-1154565\" title=\"\"><figcaption><\/figcaption><\/figure>\n<p>Of course in-house has one of the best use case stories. Especially on the legal operations side where legal can position themselves as a revenue enhancer as opposed to a cost sink. Turning contracts and getting deals done faster matters.<\/p>\n<p>But with more comfort on their own side of the house, comes increased faith in outside counsel\u2019s use of AI:<\/p>\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"637\" src=\"https:\/\/i0.wp.com\/abovethelaw.com\/wp-content\/uploads\/sites\/4\/2025\/04\/Screenshot-2025-03-31-at-2.44.13%E2%80%AFPM-1024x637.png?resize=1024%2C637&#038;ssl=1\" alt=\"\" class=\"wp-image-1154590\" title=\"\"><figcaption><\/figcaption><\/figure>\n<p>Bizarrely, one of the few cases in this survey where in-house lawyers aren\u2019t \u201ccomfortable\u201d or better is early case assessment, which would strike me as one of the most compelling AI stories. That\u2019s where the bots are more likely to find \u2014 CHEAPLY \u2014 the smoking gun buried in your own documents and figure out that it\u2019s time to settle before the bills pile up. How many matters drag on for weeks before someone stumbles upon the rogue employee that screwed everything up with one email? That\u2019s something AI has a high probability of sussing out within a day. <\/p>\n<p>But it\u2019s queries like this from the GC Report that show the shift in thinking. Here\u2019s a question asking about narrow and specific cases. This is the information that\u2019s informing vendor pitches and when they\u2019re seeing client comfort distributed differently by use case, they\u2019re adapting to that.<\/p>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>A peer shared, \u201cOur law firms are permitted to use AI tools but cannot bill the firm for that work alone. I want them to do work we cannot do in house. I would quickly lose faith in outside counsel if they replaced some of their thought with AI results alone. E-discovery, document review, and legal operations are excellent use cases for AI.\u201d<\/p>\n<\/blockquote>\n<p>There again is the heightened interest in <em>uses<\/em>. This is the rhetoric that seemed to trickle down to the providers this year<\/p>\n<p>Which sparks a virtuous cycle, because clients had every reason to be worried about one-size-fits-all AI. If an AI product can do \u201ceverything,\u201d will outside counsel start feeding it material that the client wouldn\u2019t want in there? Will firms trust the technology with tasks the client isn\u2019t on board with? Can the client even police the day-to-day use of such a broad AI? <\/p>\n<p>This shift to \u201clow-risk, high-reward\u201d use cases is working because it de-escalates the fear and replaces it with manageable curiosity. Contract redlining? Sure. E-discovery grunt work? Love it. Summarizing 300 emails from Bob in Procurement into a single bullet point? Inject it into my veins. <\/p>\n<p>All this might be less exciting to the investors who thrive on the idea that generative AI amounts to the \u201cmagic beans\u201d that will soon replace humans with Roomba attorneys to the benefit of their insatiable quest for wealth, but it\u2019s going to make the technology a lot easier to swallow for lawyers.<\/p>\n<p><a href=\"https:\/\/www.fticonsulting.com\/about\/newsroom\/press-releases\/majority-of-general-counsel-indicate-openness-to-using-ai-in-nearly-every-major-legal-use-case-accor\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Majority of General Counsel Indicate Openness to Using AI in Nearly Every Major Legal Use Case, According to The General Counsel Report<\/a> [FTI Consulting]<\/p>\n<p><strong>Earlier<\/strong>: <a href=\"https:\/\/abovethelaw.com\/2025\/02\/new-gc-report-details-all-the-in-house-concerns-that-ceased-to-matter-around-say-inauguration-day\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">New GC Report Details All The In-House Concerns That Ceased To Matter Around, Say, Inauguration Day<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>For the last couple years, legal tech shows mostly involve vendors explaining how they\u2019ve \u201cslapped some AI on\u201d their products and vaguely promising that some future iteration of AI will arrive to assist every step of the attorney workflow. But great leaps in generative AI capabilities seems unlikely to arrive, being that the most exciting [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":113015,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[16],"tags":[],"class_list":["post-113014","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-above_the_law"],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/xira.com\/p\/wp-content\/uploads\/2025\/04\/Screenshot-2025-03-31-at-2.44.13E280AFPM-1024x637-w7EoJl.png?fit=1024%2C637&ssl=1","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/posts\/113014","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/comments?post=113014"}],"version-history":[{"count":0,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/posts\/113014\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/media\/113015"}],"wp:attachment":[{"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/media?parent=113014"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/categories?post=113014"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/tags?post=113014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}