In today\u2019s legal market, innovation is central to how firms deliver value, attract talent, and grow profitably. The difference between firms that see marginal gains and those that lead the market isn\u2019t just what they adopt. It\u2019s how they foster a culture of innovation.\u00a0\u00a0<\/p>\n
Firms that have shown that cultivating a culture of innovation\u2014where technology is evaluated strategically and integrated deliberately\u2014creates lasting, organization-wide impact. As illustrated by the approach at\u00a0Gibbons<\/a>\u00a0and explored in the new commissioned research from Forrester Consulting, the\u00a0Total Economic Impact\u2122 of LexisNexis Lexis+ AI for Large Law Firms<\/a>, this mindset enables law firms to stay competitive, deepen client relationships, and elevate legal work across every level.\u00a0<\/p>\n Clients increasingly evaluate legal partners on more than legal outcomes. Responsiveness, efficiency, and strategic insight now influence who wins and retains business. As explored in a 2025 Case Study,\u00a0Gibbons\u2019 Thoughtful Approach to GenAI Enhances Strategic Excellence and Client Service<\/a>, the firm aimed to enhance their operations while delivering exceptional value to clients and anticipating their needs. By implementing Lexis+ AI following a careful evaluation by its dedicated AI Committee, they were able to:\u00a0\u00a0<\/p>\n \u201cA task that would have taken 100 hours can now be done much more efficiently.\u201d\u00a0 These outcomes are like those found by Forrester Consulting. In the\u00a0Total Economic Impact\u2122 study<\/a>, Forrester found that, \u201ctoday\u2019s clients expect the same high-quality support from firms they always have, but with accelerated timelines. Interviewees said Lexis+ AI enables a deeper level of understanding for both research staff and attorneys, giving them the ability to find a \u2018needle in the haystack\u2019 case law to best support client objectives sooner. Therefore, they can better meet quality and delivery timeline expectations and improve overall client satisfaction with the firm.\u201d\u00a0<\/em><\/p>\n As new generations of lawyers enter the workforce, they bring different expectations around tools, training, and impact. Today\u2019s associates are familiar with AI from law school and want to join firms that are technologically current and support meaningful work.\u00a0<\/p>\n Providing the right tools is part of the solution. So is the environment firms create for exploring and learning new capabilities. To address this trend, Gibbons created a dedicated AI Committee to evaluate AI solutions that spans practice areas and career stages\u2014demonstrating a top-down, bottom-up approach to innovation.\u00a0<\/p>\n \u201c[New associates] are going to come to the firm already knowing how to use Lexis+ AI from school.\u201d\u00a0 Forrester Consulting also noted that some of time savings of AI tools can contribute to a better work\/life balance and makes the firm a more attractive working environment for both associates and experienced hires.\u00a0\u00a0<\/p>\n Lexis+ AI accelerates legal tasks like research, case law summarization, and first-draft writing. This immediate impact of innovation is getting work done faster\u2014but the more meaningful impact is elevating the work attorneys spend their time on. Lexis+ AI helps attorneys move more quickly from information gathering to interpretation and advice, where their expertise has the most value.\u00a0<\/p>\n \u201cLexis+ AI allows us to get to the second level faster. We can spend less time on ground-floor work and more on high-level analysis.\u201d\u00a0 The result: clients benefit from better insights, attorneys focus on more rewarding work, and firms position themselves as true strategic partners.\u00a0<\/p>\n That said, the best technology requires the right environment around it to deliver maximum impact. AI-enabled firms implement and govern this new evolving technology with training, clear use cases, data governance, and a long-term commitment to adaptation.\u00a0\u00a0<\/p>\n In the early stages of implementing Lexis+ AI, Gibbons developed internal processes for evaluating tools, piloting use cases, and providing firmwide education\u2014ensuring that innovation is sustainable and secure.\u00a0<\/p>\n \u201cWe want to stay ahead of the curve, but not by racing beyond what we\u2019ve carefully evaluated. We\u2019re lawyers, after all.\u201d\u00a0<\/em> Forrester Consulting found that firms dedicated internal resources to \u201cmanaging the deployment of Lexis+ AI to ensure that the program reached desired levels of awareness for potential users and use cases, provided prescriptive guidance for those users, and met strict internal security and governance protocols for genAI.\u201d As the solution is scaled across the firm, a common approach is to require training prior to granting access to the tool to ensure participation and minimize potential risk.\u00a0\u00a0\u00a0<\/p>\n \u201cOne of the big concerns with our attorneys is to make sure they\u2019re abiding by their ethical duties. [We view] an ongoing training process as mandatory for attorneys who want access [to Lexis+ AI].\u201d\u00a0 To support this careful approach, Lexis+ AI is built to align with strict governance standards unique to law firms. It is designed with robust privacy and security measures in place to protect sensitive client information and ensure compliance with relevant data protection regulations. Furthermore, LexisNexis has a comprehensive data protection program to safeguard customer information, including encryption, compliance with data protection laws, and regular security assessments and audits.\u00a0<\/p>\n Technology-forward firms signal to clients that they\u2019re efficient, adaptive, and prepared for what\u2019s next. By investing in AI solutions like Lexis+ AI and applying a thoughtful approach to their deployment, firms gain a competitive advantage.\u00a0\u00a0<\/p>\n \u201cWhat drove us to [invest in Lexis+ AI] is the belief that our clients will expect and the standard of service that we expect to deliver are both going to require that we utilize some sort of generative AI in the future\u2026\u201d\u00a0 As seen in the Gibbons case study and Forrester Consulting findings, the changing expectations of clients and talent have driven interest in implementing solutions like Lexis+ AI. Along with Lexis+ AI\u2019s ability to help attorneys focus on delivering higher level, higher quality work, these dynamics make a powerful case for investing in innovation, the right way.\u00a0\u00a0<\/p>\n Explore how Lexis+ AI supports your firm\u2019s innovation journey \u2192\u00a0<\/strong>www.lexisnexis.com\/ai<\/strong><\/a>\u00a0<\/strong>\u00a0<\/p>\n Download The Total Economic Impact\u2122 of LexisNexis Lexis+ AI for Large Law Firms, Forrester Consulting, May 2025 to explore how Lexis+ AI drives business impact \u2192<\/strong>\u00a0www.lexisnexis.com\/firm-ai-roi<\/strong><\/a>\u00a0<\/strong>\u00a0<\/p>\n Download the case study on how Gibbons\u2019 Thoughtful Approach to GenAI Enhances Strategic<\/strong>\u00a0Excellence and Client Service \u2192<\/strong>\u00a0https:\/\/legal.lexisnexis.com\/AI-Case-Studies<\/strong><\/a>\u00a0<\/strong><\/p>\n<\/p>\n The post Why A Culture Of Innovation Drives Impact For Law Firms<\/a> appeared first on Above the Law<\/a>.<\/p>\n In today\u2019s legal market, innovation is central to how firms deliver value, attract talent, and grow profitably. The difference between firms that see marginal gains and those that lead the market isn\u2019t just what they adopt. It\u2019s how they foster a culture of innovation.\u00a0\u00a0<\/p>\n Firms that have shown that cultivating a culture of innovation\u2014where technology is evaluated strategically and integrated deliberately\u2014creates lasting, organization-wide impact. As illustrated by the approach at\u00a0Gibbons<\/a>\u00a0and explored in the new commissioned research from Forrester Consulting, the\u00a0Total Economic Impact\u2122 of LexisNexis Lexis+ AI for Large Law Firms<\/a>, this mindset enables law firms to stay competitive, deepen client relationships, and elevate legal work across every level.\u00a0<\/p>\n Clients increasingly evaluate legal partners on more than legal outcomes. Responsiveness, efficiency, and strategic insight now influence who wins and retains business. As explored in a 2025 Case Study,\u00a0Gibbons\u2019 Thoughtful Approach to GenAI Enhances Strategic Excellence and Client Service<\/a>, the firm aimed to enhance their operations while delivering exceptional value to clients and anticipating their needs. By implementing Lexis+ AI following a careful evaluation by its dedicated AI Committee, they were able to:\u00a0\u00a0<\/p>\n \u201cA task that would have taken 100 hours can now be done much more efficiently.\u201d\u00a0 These outcomes are like those found by Forrester Consulting. In the\u00a0Total Economic Impact\u2122 study<\/a>, Forrester found that, \u201ctoday\u2019s clients expect the same high-quality support from firms they always have, but with accelerated timelines. Interviewees said Lexis+ AI enables a deeper level of understanding for both research staff and attorneys, giving them the ability to find a \u2018needle in the haystack\u2019 case law to best support client objectives sooner. Therefore, they can better meet quality and delivery timeline expectations and improve overall client satisfaction with the firm.\u201d\u00a0<\/em><\/p>\n As new generations of lawyers enter the workforce, they bring different expectations around tools, training, and impact. Today\u2019s associates are familiar with AI from law school and want to join firms that are technologically current and support meaningful work.\u00a0<\/p>\n Providing the right tools is part of the solution. So is the environment firms create for exploring and learning new capabilities. To address this trend, Gibbons created a dedicated AI Committee to evaluate AI solutions that spans practice areas and career stages\u2014demonstrating a top-down, bottom-up approach to innovation.\u00a0<\/p>\n \u201c[New associates] are going to come to the firm already knowing how to use Lexis+ AI from school.\u201d\u00a0 Forrester Consulting also noted that some of time savings of AI tools can contribute to a better work\/life balance and makes the firm a more attractive working environment for both associates and experienced hires.\u00a0\u00a0<\/p>\n Lexis+ AI accelerates legal tasks like research, case law summarization, and first-draft writing. This immediate impact of innovation is getting work done faster\u2014but the more meaningful impact is elevating the work attorneys spend their time on. Lexis+ AI helps attorneys move more quickly from information gathering to interpretation and advice, where their expertise has the most value.\u00a0<\/p>\n \u201cLexis+ AI allows us to get to the second level faster. We can spend less time on ground-floor work and more on high-level analysis.\u201d\u00a0 The result: clients benefit from better insights, attorneys focus on more rewarding work, and firms position themselves as true strategic partners.\u00a0<\/p>\n That said, the best technology requires the right environment around it to deliver maximum impact. AI-enabled firms implement and govern this new evolving technology with training, clear use cases, data governance, and a long-term commitment to adaptation.\u00a0\u00a0<\/p>\n In the early stages of implementing Lexis+ AI, Gibbons developed internal processes for evaluating tools, piloting use cases, and providing firmwide education\u2014ensuring that innovation is sustainable and secure.\u00a0<\/p>\n \u201cWe want to stay ahead of the curve, but not by racing beyond what we\u2019ve carefully evaluated. We\u2019re lawyers, after all.\u201d\u00a0<\/em> Forrester Consulting found that firms dedicated internal resources to \u201cmanaging the deployment of Lexis+ AI to ensure that the program reached desired levels of awareness for potential users and use cases, provided prescriptive guidance for those users, and met strict internal security and governance protocols for genAI.\u201d As the solution is scaled across the firm, a common approach is to require training prior to granting access to the tool to ensure participation and minimize potential risk.\u00a0\u00a0\u00a0<\/p>\n \u201cOne of the big concerns with our attorneys is to make sure they\u2019re abiding by their ethical duties. [We view] an ongoing training process as mandatory for attorneys who want access [to Lexis+ AI].\u201d\u00a0 To support this careful approach, Lexis+ AI is built to align with strict governance standards unique to law firms. It is designed with robust privacy and security measures in place to protect sensitive client information and ensure compliance with relevant data protection regulations. Furthermore, LexisNexis has a comprehensive data protection program to safeguard customer information, including encryption, compliance with data protection laws, and regular security assessments and audits.\u00a0<\/p>\n Technology-forward firms signal to clients that they\u2019re efficient, adaptive, and prepared for what\u2019s next. By investing in AI solutions like Lexis+ AI and applying a thoughtful approach to their deployment, firms gain a competitive advantage.\u00a0\u00a0<\/p>\n \u201cWhat drove us to [invest in Lexis+ AI] is the belief that our clients will expect and the standard of service that we expect to deliver are both going to require that we utilize some sort of generative AI in the future\u2026\u201d\u00a0 As seen in the Gibbons case study and Forrester Consulting findings, the changing expectations of clients and talent have driven interest in implementing solutions like Lexis+ AI. Along with Lexis+ AI\u2019s ability to help attorneys focus on delivering higher level, higher quality work, these dynamics make a powerful case for investing in innovation, the right way.\u00a0\u00a0<\/p>\n Explore how Lexis+ AI supports your firm\u2019s innovation journey \u2192\u00a0<\/strong>www.lexisnexis.com\/ai<\/strong><\/a>\u00a0<\/strong>\u00a0<\/p>\n Download The Total Economic Impact\u2122 of LexisNexis Lexis+ AI for Large Law Firms, Forrester Consulting, May 2025 to explore how Lexis+ AI drives business impact \u2192<\/strong>\u00a0www.lexisnexis.com\/firm-ai-roi<\/strong><\/a>\u00a0<\/strong>\u00a0<\/p>\n Download the case study on how Gibbons\u2019 Thoughtful Approach to GenAI Enhances Strategic<\/strong>\u00a0Excellence and Client Service \u2192<\/strong>\u00a0https:\/\/legal.lexisnexis.com\/AI-Case-Studies<\/strong><\/a>\u00a0<\/strong><\/p>\n<\/p>\n The post Why A Culture Of Innovation Drives Impact For Law Firms<\/a> appeared first on Above the Law<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":" In today\u2019s legal market, innovation is central to how firms deliver value, attract talent, and grow profitably. The difference between firms that see marginal gains and those that lead the market isn\u2019t just what they adopt. It\u2019s how they foster a culture of innovation.\u00a0\u00a0 Firms that have shown that cultivating a culture of innovation\u2014where technology […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[16],"tags":[],"class_list":["post-121752","post","type-post","status-publish","format-standard","hentry","category-above_the_law"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/posts\/121752","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/comments?post=121752"}],"version-history":[{"count":0,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/posts\/121752\/revisions"}],"wp:attachment":[{"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/media?parent=121752"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/categories?post=121752"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/tags?post=121752"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Client Expectations Are Changing<\/strong>\u00a0<\/h2>\n
\n
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\u2014 Joshua S. Levy, General Counsel, Gibbons<\/em><\/p>\n<\/blockquote>\nTalent Is Evolving<\/strong>\u00a0<\/h2>\n
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\u2014 Director of Research Services and Knowledge, law firm with more than $100M in annual revenue\u00a0<\/em>\u00a0<\/p>\n<\/blockquote>\nEfficiency Isn\u2019t the Goal. Strategic Work Is.<\/strong>\u00a0<\/h2>\n
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\u2014 Joshua S. Levy, Gibbons<\/em><\/p>\n<\/blockquote>\nInnovation Requires a Thoughtful Approach<\/strong>\u00a0<\/h2>\n
\n
\u2014 Peter Torcicollo, Managing Director, Gibbons<\/em><\/p>\n<\/blockquote>\n\n
\u2014 Director of Research and Information, law firm with $3B in annual revenue<\/em><\/p>\n<\/blockquote>\nInnovation Builds Competitive Advantage<\/strong>\u00a0<\/h2>\n
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\u2014 CIO, law firm with $231M in annual revenue<\/em><\/p>\n<\/blockquote>\nClient Expectations Are Changing<\/strong>\u00a0<\/h2>\n
\n
\n
\u2014 Joshua S. Levy, General Counsel, Gibbons<\/em><\/p>\n<\/blockquote>\nTalent Is Evolving<\/strong>\u00a0<\/h2>\n
\n
\u2014 Director of Research Services and Knowledge, law firm with more than $100M in annual revenue\u00a0<\/em>\u00a0<\/p>\n<\/blockquote>\nEfficiency Isn\u2019t the Goal. Strategic Work Is.<\/strong>\u00a0<\/h2>\n
\n
\u2014 Joshua S. Levy, Gibbons<\/em><\/p>\n<\/blockquote>\nInnovation Requires a Thoughtful Approach<\/strong>\u00a0<\/h2>\n
\n
\u2014 Peter Torcicollo, Managing Director, Gibbons<\/em><\/p>\n<\/blockquote>\n\n
\u2014 Director of Research and Information, law firm with $3B in annual revenue<\/em><\/p>\n<\/blockquote>\nInnovation Builds Competitive Advantage<\/strong>\u00a0<\/h2>\n
\n
\u2014 CIO, law firm with $231M in annual revenue<\/em><\/p>\n<\/blockquote>\n