{"id":135946,"date":"2025-10-03T10:27:20","date_gmt":"2025-10-03T18:27:20","guid":{"rendered":"https:\/\/xira.com\/p\/2025\/10\/03\/frank-serrano-jon-cagan-the-claim-closers\/"},"modified":"2025-10-03T10:27:20","modified_gmt":"2025-10-03T18:27:20","slug":"frank-serrano-jon-cagan-the-claim-closers","status":"publish","type":"post","link":"https:\/\/xira.com\/p\/2025\/10\/03\/frank-serrano-jon-cagan-the-claim-closers\/","title":{"rendered":"Frank Serrano &amp;\u00a0Jon Cagan: The Claim Closers"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"191685\" class=\"elementor elementor-191685\" data-elementor-post-type=\"post\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2667754b elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"2667754b\" data-element_type=\"section\" data-settings='\"background_background\":\"classic\"'>\n<div class=\"elementor-background-overlay\"><\/div>\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7989e28d\" data-id=\"7989e28d\" data-element_type=\"column\" data-settings='\"background_background\":\"classic\"'>\n<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5dc75658 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5dc75658\" data-element_type=\"section\" data-settings='\"background_background\":\"classic\"'>\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-daf563f\" data-id=\"daf563f\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-753aecfc elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"753aecfc\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n<div class=\"elementor-widget-container\">\n<h1 class=\"elementor-heading-title elementor-size-default\">Frank Serrano &amp;\u00a0Jon Cagan: The Claim Closers<\/h1>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-700a63a2 elementor-align-center elementor-widget elementor-widget-post-info\" data-id=\"700a63a2\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n<div class=\"elementor-widget-container\">\n<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n<li class=\"elementor-icon-list-item elementor-repeater-item-4402b1a elementor-inline-item\">\n\t\t\t\t\t\t<a href=\"https:\/\/attorneyatlawmagazine.com\/author\/susan-cushing\" rel=\"nofollow noopener\" target=\"_blank\"><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-author\"><br \/>\n\t\t\t\t\t\t\t<span class=\"elementor-post-info__item-prefix\">By<\/span><br \/>\n\t\t\t\t\t\t\t\t\t\tSusan Cushing\t\t\t\t\t<\/span><br \/>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"elementor-element elementor-element-62b190b8 elementor-share-buttons--view-icon elementor-share-buttons--skin-flat elementor-share-buttons--shape-circle elementor-share-buttons--align-center elementor-share-buttons--color-custom elementor-grid-0 elementor-widget elementor-widget-global elementor-global-122649 elementor-widget-share-buttons\" data-id=\"62b190b8\" data-element_type=\"widget\" data-widget_type=\"share-buttons.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-grid\">\n<div class=\"elementor-grid-item\">\n<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\"><br \/>\n\t\t\t\t\t\t\t\t<i class=\"fab fa-facebook\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"elementor-grid-item\">\n<div class=\"elementor-share-btn elementor-share-btn_twitter\" role=\"button\" aria-label=\"Share on twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\"><br \/>\n\t\t\t\t\t\t\t\t<i class=\"fab fa-twitter\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"elementor-grid-item\">\n<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\"><br \/>\n\t\t\t\t\t\t\t\t<i class=\"fab fa-linkedin\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"elementor-grid-item\">\n<div class=\"elementor-share-btn elementor-share-btn_pinterest\" role=\"button\" aria-label=\"Share on pinterest\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\"><br \/>\n\t\t\t\t\t\t\t\t<i class=\"fab fa-pinterest\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"elementor-grid-item\">\n<div class=\"elementor-share-btn elementor-share-btn_email\" role=\"button\" aria-label=\"Share on email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\"><br \/>\n\t\t\t\t\t\t\t\t<i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-65f99cd2 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"65f99cd2\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5a981ae9\" data-id=\"5a981ae9\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-1d9c2872 elementor-widget elementor-widget-text-editor\" data-id=\"1d9c2872\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>When disaster strikes, the heartbreak is immediate and tangible: a roof torn off by wind, water damage to personal possessions, a home reduced to rubble. But for many Florida homeowners, the nightmare doesn\u2019t end there. The insurance companies, the entities meant to protect them, sometimes respond with delay, denial, or undervaluation. Enter Serrano, Cagan &amp; Cagan, the Florida law firm boldly branded as The Claim Closers whose mission is to fight for the fair compensation every policyholder deserves.<\/p>\n<p>From the outset, the name reflects more than marketing flair. It\u2019s a promise. \u201cOur clients come to us when they\u2019re exhausted and overwhelmed,\u201d says Francisco \u201cFrank\u201d Serrano. \u201cThey\u2019ve been through the worst, and we make sure the fight for what\u2019s fair doesn\u2019t become another trauma.\u201d<\/p>\n<p>His partner, Jonathan \u201cJon\u201d Cagan, echoes the sentiment. \u201cInsurance companies are powerful, but they\u2019re not above the law. We see ourselves as leveling the playing field for regular people, and that\u2019s what keeps us going case after case.\u201d<\/p>\n<p>Together, the two men have crafted a firm that approaches each claim with precision, efficiency, and relentless advocacy.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<\/div><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4a1cbea4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4a1cbea4\" data-element_type=\"section\" data-settings='\"background_background\":\"classic\"'>\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4bbfc542\" data-id=\"4bbfc542\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-7d7edeab elementor-widget elementor-widget-image\" data-id=\"7d7edeab\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n<div class=\"elementor-widget-container\">\n<figure class=\"wp-caption\"><img data-recalc-dims=\"1\" decoding=\"async\" loading=\"lazy\" width=\"768\" height=\"1024\" src=\"https:\/\/i0.wp.com\/attorneyatlawmagazine.com\/wp-content\/uploads\/2025\/10\/IMG_0741-768x1024.jpg?resize=768%2C1024&#038;ssl=1\" class=\"attachment-large size-large wp-image-191723\" alt=\"\" title=\"\"><figcaption class=\"widget-image-caption wp-caption-text\"><\/figcaption><\/figure>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-68e2b11\" data-id=\"68e2b11\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-15ff8cf6 elementor-widget elementor-widget-heading\" data-id=\"15ff8cf6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\">Origins and Partnership<br \/>\n<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-7f9c78a0 elementor-widget elementor-widget-text-editor\" data-id=\"7f9c78a0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Serrano and Cagan\u2019s story began in law school, studying and preparing for the Florida bar together. Though their paths diverged after graduation\u2014Serrano as a public defender and Cagan navigating the insurance industry, including time at Geico\u2014their shared vision eventually brought them back together. In 2022, they merged their individual practices, combining deep insurance knowledge with a focus on property claims. The result: a powerhouse firm built to respond swiftly and decisively to homeowners\u2019 needs.<\/p>\n<p>\u201cOur goal is to work as efficiently as possible while achieving the best results,\u201d Cagan explains. \u201cWe saw in the market that many claims drag on unnecessarily. We wanted to create a process that moves cases forward while minimizing stress for clients.\u201d<\/p>\n<p>\u201cWe bring a lot of experience to the table,\u201d Serrano adds. \u201cUnlike many law firms that accumulate attorney fees through drawn-out litigation, we focus on getting claims closed in a way that favors the client. It\u2019s about results, not billable hours.\u201d<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a32277a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a32277a\" data-element_type=\"section\" data-settings='\"background_background\":\"classic\"'>\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c6597d8\" data-id=\"c6597d8\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-51c2246 elementor-widget elementor-widget-heading\" data-id=\"51c2246\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\">Battling the Goliaths<br \/>\n<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-2667d56 elementor-widget elementor-widget-text-editor\" data-id=\"2667d56\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Insurance companies, particularly the larger carriers, can often feel like insurmountable obstacles. Policies are dense, deadlines obscure, and adjusters may attempt to underpay or outright deny claims. The firm\u2019s superhero-themed branding is no accident\u2014it reflects a deeply held commitment to being the advocate homeowners can count on.<\/p>\n<p>\u201cWe treat every claim like it\u2019s personal,\u201d Serrano says. \u201cIt\u2019s someone\u2019s home. We work tirelessly to ensure they get what they\u2019re owed, and we do it quickly so they can move forward with their lives.\u201d<\/p>\n<p>\u201cIt\u2019s not just about tracking claims,\u201d Cagan says. \u201cIt\u2019s about communicating with clients so they understand the process, handling emotional stress, and making sure their home, and their lives, are restored as fully and efficiently as possible.\u201d<\/p>\n<p>The firm\u2019s impact can be measured in the numbers and in stories. Since 2022, Serrano, Cagan &amp; Cagan has handled over 2,000 claims, from minor property damage to multimillion-dollar settlements. Cagan recalls one case in Southwest Florida, representing a condominium association, in which they secured a settlement exceeding $1 million within a couple of months. It was a transformative result for that community. And in more recent natural disasters rapid mobilization and strategic management have been vital to helping homeowners recover.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-be705f9\" data-id=\"be705f9\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-80912a3 elementor-widget elementor-widget-image\" data-id=\"80912a3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n<div class=\"elementor-widget-container\">\n<figure class=\"wp-caption\"><img data-recalc-dims=\"1\" decoding=\"async\" loading=\"lazy\" width=\"768\" height=\"1024\" src=\"https:\/\/i0.wp.com\/attorneyatlawmagazine.com\/wp-content\/uploads\/2025\/10\/IMG_0734-768x1024.png?resize=768%2C1024&#038;ssl=1\" class=\"attachment-large size-large wp-image-191722\" alt=\"\" title=\"\"><figcaption class=\"widget-image-caption wp-caption-text\"> Business Development Team Sheila Swinney &amp; Eric Brink with Managing Partners Jon Cagan &amp; Frank Serrano cheering on the Jaguars. Building relationships on and off the field!<\/figcaption><\/figure>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-58bbbcda elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"58bbbcda\" data-element_type=\"section\" data-settings='\"background_background\":\"classic\"'>\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3d0c0712\" data-id=\"3d0c0712\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-908dfb elementor-widget elementor-widget-heading\" data-id=\"908dfb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\">Efficiency Through Process<br \/>\n<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-1c38feb2 elementor-widget elementor-widget-text-editor\" data-id=\"1c38feb2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>What sets Serrano, Cagan &amp; Cagan apart is not just dedication but a finely tuned system. Claims are mapped out with a clear game plan, deadlines are established, and every step is tracked with metrics reviewed semiannually.<\/p>\n<p>\u201cSometimes claims stall because there isn\u2019t a next step,\u201d Serrano explains. \u201cWe make sure there is always forward momentum.\u201d Technology supports this process, from case management systems to tools that keep clients and referring attorneys informed every step of the way.<\/p>\n<p>Cagan, nods in agreement emphasizing the importance of this structure: \u201cWe don\u2019t just track cases\u2014we focus on accountability at every level. Everyone knows how long things are taking and what needs to happen next. This efficiency allows us to handle a high volume of claims without sacrificing quality.\u201d<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-4dddbab8 elementor-widget elementor-widget-image\" data-id=\"4dddbab8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n<div class=\"elementor-widget-container\">\n<figure class=\"wp-caption\"><img data-recalc-dims=\"1\" decoding=\"async\" loading=\"lazy\" width=\"1000\" height=\"667\" src=\"https:\/\/i0.wp.com\/attorneyatlawmagazine.com\/wp-content\/uploads\/2025\/10\/IMG_0736.png?resize=1000%2C667&#038;ssl=1\" class=\"attachment-large size-large wp-image-191725\" alt=\"\" title=\"\"><figcaption class=\"widget-image-caption wp-caption-text\"> Giving back never goes out of style. The SCC team at the Make-A-Wish Ball, honoring children and celebrating their wishes.<\/figcaption><\/figure>\n<\/div><\/div>\n<div class=\"elementor-element elementor-element-67742d8 elementor-widget elementor-widget-heading\" data-id=\"67742d8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\">Partnerships That Matter<br \/>\n<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-5525e2a elementor-widget elementor-widget-text-editor\" data-id=\"5525e2a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Collaboration is another cornerstone of the firm\u2019s success. Over the years, they\u2019ve built strong relationships with referral partners across Florida. \u201cWe see a referral as the greatest compliment someone can give,\u201d says Serrano. \u201cIf we don\u2019t handle that referral with care, it reflects on them as much as on us. It\u2019s client-centric and relationship-driven.\u201d<\/p>\n<p>Serrano and Cagan also credit their complementary skills for the firm\u2019s smooth operation. \u201cJon handles the operations, payroll, and finances,\u201d Serrano explains, \u201cwhile I manage attorneys and staff. By dividing responsibilities clearly, we can focus on our strengths and ensure the firm runs efficiently.\u201d<\/p>\n<p>This balance allows the team to maintain high standards while expanding to meet the demands of Florida\u2019s unpredictable storms.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-546da2e5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"546da2e5\" data-element_type=\"section\" data-settings='\"background_background\":\"classic\"'>\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4cf35df0\" data-id=\"4cf35df0\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-b597cde elementor-widget elementor-widget-image\" data-id=\"b597cde\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img data-recalc-dims=\"1\" decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"332\" src=\"https:\/\/i0.wp.com\/attorneyatlawmagazine.com\/wp-content\/uploads\/2025\/10\/AAL-FCF-2025-5-1024x332.png?resize=1024%2C332&#038;ssl=1\" class=\"attachment-large size-large wp-image-191716\" alt=\"\" title=\"\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-13989dad elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"13989dad\" data-element_type=\"section\" data-settings='\"background_background\":\"classic\"'>\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-617e8259\" data-id=\"617e8259\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-2cec8ab3 elementor-widget elementor-widget-heading\" data-id=\"2cec8ab3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\">Client and Community Impact<br \/>\n<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-31269b9e elementor-widget elementor-widget-text-editor\" data-id=\"31269b9e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>The firm\u2019s work extends beyond individual homeowners to the broader community. Cagan notes that timely and fair settlements help client\u2019s put their lives back together, and Serrano adds that staffing for storm surges is key. \u201cWe make sure we\u2019re appropriately staffed when a hurricane hits. That way, we can manage the influx effectively,\u201d he says.<\/p>\n<p>This is reflected not only in their growing staff but also with incomparable retention. From three team members in 2022 to 25 today, the firm has scaled to meet Florida\u2019s growing needs. There are many reasons why people choose to stay put.<\/p>\n<p>Much of this has to do with the partners looking beyond professional achievements, placing a strong emphasis on personal impact. Charity involvement, family-friendly policies, and community engagement are core to their identity.<\/p>\n<p>\u201cWe care about our clients and our community,\u201d says Cagan. \u201cA lot of our attorneys have stayed with us long-term because they share our commitment to people, not just cases.\u201d<\/p>\n<p>Serrano adds a personal note: \u201cWe\u2019ve always pushed a lifestyle that values family. It\u2019s not just about long hours\u2014it\u2019s about being present for the people we serve and for our own families.\u201d<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d72197c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d72197c\" data-element_type=\"section\" data-settings='\"background_background\":\"classic\"'>\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b2613eb\" data-id=\"b2613eb\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-c156a14 elementor-widget elementor-widget-heading\" data-id=\"c156a14\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\">Looking Ahead<\/p>\n<\/h2><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-3c3b989 elementor-widget elementor-widget-text-editor\" data-id=\"3c3b989\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>As Florida\u2019s insurance landscape evolves, so too does the firm\u2019s approach. Policy changes, new exclusions, and shifting legal frameworks present challenges, but Serrano, Cagan &amp; Cagan remains adaptive.<\/p>\n<p>\u201cWe can\u2019t control the storms,\u201d Cagan notes, \u201cbut we can stay true to the foundation and character of our firm. Our focus is on people, integrity, and service\u2014those values don\u2019t change.\u201d<\/p>\n<p>For his part, Serrano sees the future in terms of measured growth and ongoing advocacy. \u201cSince we started, the pendulum has swung in favor of insurance companies at times. We\u2019re hoping to push back and ensure homeowners are treated fairly. That\u2019s what drives us\u2014fairness, efficiency, and results.\u201d<\/p>\n<p>Both men share a vision of leaving a legacy built on care and community impact. \u201cPeople should know we cared and gave back,\u201d Cagan reflects, \u201cnot just to our clients but to the broader community through charity and engagement.\u201d<\/p>\n<p>Both men emphasize lifestyle and workplace culture, ensuring employees have balance while contributing meaningfully to the firm\u2019s mission.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-24407d04 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"24407d04\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-icon-wrapper\">\n<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-quote-left\"><\/i>\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-184c2806 elementor-widget elementor-widget-heading\" data-id=\"184c2806\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<p class=\"elementor-heading-title elementor-size-default\">\u201cPeople should know we cared and gave back,\u201d Cagan reflects, \u201cnot just to our clients but to the broader community through charity and engagement.\u201d<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-549c25ea elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"549c25ea\" data-element_type=\"section\" data-settings='\"background_background\":\"classic\"'>\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8b4aff0\" data-id=\"8b4aff0\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-4db51197 elementor-widget elementor-widget-heading\" data-id=\"4db51197\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\">A Winning Philosophy<br \/>\n<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-716fc830 elementor-widget elementor-widget-text-editor\" data-id=\"716fc830\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>At the heart of Serrano, Cagan &amp; Cagan\u2019s work is a simple principle: every client deserves fairness, every claim deserves diligence, and every home deserves protection. Their superhero branding may capture attention, but it\u2019s the real-world results\u2014the closed claims, restored homes, and relieved families\u2014that define them. In a legal landscape where policyholders often feel powerless, <em>The Claim Closers<\/em> stand as advocates, strategists, and allies.<\/p>\n<p>\u201cWe\u2019ve always aimed to make the process as clear and fast as possible,\u201d Serrano says. \u201cOur clients\u2019 peace of mind is just as important as the settlement itself.\u201d<\/p>\n<p>\u201cAt the end of the day, we\u2019re here for the long haul. It\u2019s about integrity, service, and ensuring that when people call us, they know they\u2019re in capable hands,\u201d adds Cagan.<\/p>\n<p>From law school friends to seasoned partners, Frank Serrano and Jon Cagan have built more than a firm\u2014they\u2019ve built a promise. One that echoes across Florida, through neighborhoods battered by storms, across roofs repaired, and into the lives of homeowners who finally get the compensation they deserve. They are <em>The Claim Closers<\/em>, fighting for fairness one claim at a time.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-405f1473\" data-id=\"405f1473\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-710e563a elementor-widget elementor-widget-image\" data-id=\"710e563a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n<div class=\"elementor-widget-container\">\n<figure class=\"wp-caption\"><img data-recalc-dims=\"1\" decoding=\"async\" loading=\"lazy\" width=\"768\" height=\"1024\" src=\"https:\/\/i0.wp.com\/attorneyatlawmagazine.com\/wp-content\/uploads\/2025\/10\/IMG_0732-768x1024.jpg?resize=768%2C1024&#038;ssl=1\" class=\"attachment-large size-large wp-image-191721\" alt=\"\" title=\"\"><figcaption class=\"widget-image-caption wp-caption-text\"><\/figcaption><\/figure>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4c02c6eb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4c02c6eb\" data-element_type=\"section\" data-settings='\"background_background\":\"classic\"'>\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-28f4e3cf\" data-id=\"28f4e3cf\" data-element_type=\"column\" data-settings='\"background_background\":\"classic\"'>\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-4deb911 elementor-widget elementor-widget-heading\" data-id=\"4deb911\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\">At a Glance<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-37c99ab9 elementor-widget elementor-widget-text-editor\" data-id=\"37c99ab9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p class=\"p1\">Serrano, Cagan, &amp; Cagan <br \/>Offices in Jacksonville, Orlando, Ocala, &amp; Tampa (By appointment only)<br \/>877-472-2529<br \/><span><a href=\"http:\/\/serranocagan.com\/\" target=\"_blank\" rel=\"nofollow noopener\">serranocagan.com<\/a><\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-3221fe7f elementor-widget elementor-widget-heading\" data-id=\"3221fe7f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">Practice Areas<\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-1897f886 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1897f886\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n<div class=\"elementor-widget-container\">\n<ul class=\"elementor-icon-list-items\">\n<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Auto Accident Claim<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Homeowner Insurance Claim<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"elementor-element elementor-element-0bf3547 elementor-widget elementor-widget-heading\" data-id=\"0bf3547\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">THE TEAM<br \/>\n<\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-336bf4d elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"336bf4d\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n<div class=\"elementor-widget-container\">\n<ul class=\"elementor-icon-list-items\">\n<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">10 Attorneys<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">17 Staff Members<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"elementor-element elementor-element-2eed80f3 elementor-widget elementor-widget-heading\" data-id=\"2eed80f3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">MANAGING PARTNER FRANK SERRANO<br \/>\n<\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-2442a9f elementor-widget elementor-widget-heading\" data-id=\"2442a9f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">Education<br \/>\n<\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-3cfa5d6a elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"3cfa5d6a\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n<div class=\"elementor-widget-container\">\n<ul class=\"elementor-icon-list-items\">\n<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Juris Doctor, University of Florida College of Law, 2011<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Bachelor of Arts, Political Science, University of Florida, 2007<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"elementor-element elementor-element-ede429f elementor-widget elementor-widget-heading\" data-id=\"ede429f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">Memberships &amp; Honors<\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-50b3042 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"50b3042\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n<div class=\"elementor-widget-container\">\n<ul class=\"elementor-icon-list-items\">\n<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Hispanic Bar Association of Central Florida, Former Board Member<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Oviedo-Winter Springs Chamber of Commerce, Member<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Super Lawyers Rising Star, 2019-2021<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"elementor-element elementor-element-9bb1a82 elementor-widget elementor-widget-heading\" data-id=\"9bb1a82\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">MANAGING PARTNER JON CAGAN<br \/>\n<\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-d799933 elementor-widget elementor-widget-heading\" data-id=\"d799933\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">Education<br \/>\n<\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-d8f72cc elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"d8f72cc\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n<div class=\"elementor-widget-container\">\n<ul class=\"elementor-icon-list-items\">\n<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Juris Doctor, University of Florida College of Law, 2011<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Bachelor of Arts, History, Southeastern University, 2008 <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"elementor-element elementor-element-9cac047 elementor-widget elementor-widget-heading\" data-id=\"9cac047\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default\">Memberships &amp; Honors<\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-4bfc042 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"4bfc042\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n<div class=\"elementor-widget-container\">\n<ul class=\"elementor-icon-list-items\">\n<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">ImpactJAX the JAX Chamber\u2019s Young Professional Group, Chair 2021<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Riverside Rotary Club of Jacksonville, President 2022-2023<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Tri-County Human Services, Board of Directors<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Jacksonville Bar Association<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Ribault Future Lawyers Program, Mentor\/Trial Coach<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-56ea27e2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"56ea27e2\" data-element_type=\"section\" data-settings='\"background_background\":\"classic\"'>\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5433f218\" data-id=\"5433f218\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-3988c542 elementor-widget elementor-widget-heading\" data-id=\"3988c542\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\">Read More Stories<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-348ae03 elementor-widget elementor-widget-jnews_hero_9_elementor\" data-id=\"348ae03\" data-element_type=\"widget\" data-widget_type=\"jnews_hero_9_elementor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"jeg_heroblock jeg_heroblock_9 jeg_col_3o3 jeg_hero_style_1 jnews_module_191685_5_6900a7d1361d7   tiny-slider\" data-margin=\"0\" data-autoplay=\"yes\" data-delay=\"3000\">\n<div class=\"jeg_hero_wrapper\">\n<div class=\"jeg_heroblock_wrapper\">\n<article class=\"jeg_post jeg_hero_item_1 format-standard\">\n<div class=\"jeg_block_container\">\n<p>                            <span class=\"jeg_postformat_icon\"><\/span><\/p>\n<div class=\"jeg_thumb\">\n                                <a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-feature\/blake-poole\" rel=\"nofollow noopener\" target=\"_blank\"><\/p>\n<div class=\"thumbnail-container thumbnail-background\" data-src=\"https:\/\/attorneyatlawmagazine.com\/wp-content\/uploads\/2025\/10\/Blake-Poole-750x500.jpg\">\n<div class=\"lazyloaded\" data-src=\"https:\/\/attorneyatlawmagazine.com\/wp-content\/uploads\/2025\/10\/Blake-Poole-750x500.jpg\"><\/div>\n<\/p><\/div>\n<p><\/a>\n                            <\/div>\n<div class=\"jeg_postblock_content\">\n<div class=\"jeg_post_category\"><a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-feature\" class=\"category-attorney-feature\" rel=\"nofollow noopener\" target=\"_blank\">Attorney Feature<\/a><\/div>\n<div class=\"jeg_post_info\">\n<h2 class=\"jeg_post_title\">\n                                        <a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-feature\/blake-poole\" rel=\"nofollow noopener\" target=\"_blank\">Blake Poole: Standing the Watch<\/a><br \/>\n                                    <\/h2>\n<div class=\"jeg_post_meta\">\n<div class=\"jeg_meta_date\"><a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-feature\/blake-poole\" rel=\"nofollow noopener\" target=\"_blank\"><i class=\"fa fa-clock-o\"><\/i> October 23, 2025<\/a><\/div>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/article>\n<article class=\"jeg_post jeg_hero_item_2 format-standard\">\n<div class=\"jeg_block_container\">\n<p>                            <span class=\"jeg_postformat_icon\"><\/span><\/p>\n<div class=\"jeg_thumb\">\n                                <a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-feature\/sandro-monteblanco\" rel=\"nofollow noopener\" target=\"_blank\"><\/p>\n<div class=\"thumbnail-container thumbnail-background\" data-src=\"https:\/\/attorneyatlawmagazine.com\/wp-content\/uploads\/2025\/10\/Sandro-Monteblanco-750x500.jpg\">\n<div class=\"lazyloaded\" data-src=\"https:\/\/attorneyatlawmagazine.com\/wp-content\/uploads\/2025\/10\/Sandro-Monteblanco-750x500.jpg\"><\/div>\n<\/p><\/div>\n<p><\/a>\n                            <\/div>\n<div class=\"jeg_postblock_content\">\n<div class=\"jeg_post_category\"><a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-feature\" class=\"category-attorney-feature\" rel=\"nofollow noopener\" target=\"_blank\">Attorney Feature<\/a><\/div>\n<div class=\"jeg_post_info\">\n<h2 class=\"jeg_post_title\">\n                                        <a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-feature\/sandro-monteblanco\" rel=\"nofollow noopener\" target=\"_blank\">Sandro Monteblanco: Defending Justice Across Borders<\/a><br \/>\n                                    <\/h2>\n<div class=\"jeg_post_meta\">\n<div class=\"jeg_meta_date\"><a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-feature\/sandro-monteblanco\" rel=\"nofollow noopener\" target=\"_blank\"><i class=\"fa fa-clock-o\"><\/i> October 23, 2025<\/a><\/div>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/article>\n<\/div>\n<div class=\"jeg_heroblock_wrapper\">\n<article class=\"jeg_post jeg_hero_item_1 format-standard\">\n<div class=\"jeg_block_container\">\n<p>                            <span class=\"jeg_postformat_icon\"><\/span><\/p>\n<div class=\"jeg_thumb\">\n                                <a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-interview\/candice-fields\" rel=\"nofollow noopener\" target=\"_blank\"><\/p>\n<div class=\"thumbnail-container thumbnail-background\" data-src=\"https:\/\/attorneyatlawmagazine.com\/wp-content\/uploads\/2025\/10\/Candice1_-750x500.jpg\">\n<div class=\"lazyloaded\" data-src=\"https:\/\/attorneyatlawmagazine.com\/wp-content\/uploads\/2025\/10\/Candice1_-750x500.jpg\"><\/div>\n<\/p><\/div>\n<p><\/a>\n                            <\/div>\n<div class=\"jeg_postblock_content\">\n<div class=\"jeg_post_category\"><a 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class=\"jeg_postformat_icon\"><\/span><\/p>\n<div class=\"jeg_thumb\">\n                                <a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-feature\/frank-serrano-jon-cagan\" rel=\"nofollow noopener\" target=\"_blank\"><\/p>\n<div class=\"thumbnail-container thumbnail-background\" data-src=\"https:\/\/attorneyatlawmagazine.com\/wp-content\/uploads\/2025\/10\/AAL-FCF-VOL10NO5_cover-750x500.jpg\">\n<div class=\"lazyloaded\" data-src=\"https:\/\/attorneyatlawmagazine.com\/wp-content\/uploads\/2025\/10\/AAL-FCF-VOL10NO5_cover-750x500.jpg\"><\/div>\n<\/p><\/div>\n<p><\/a>\n                            <\/div>\n<div class=\"jeg_postblock_content\">\n<div class=\"jeg_post_category\"><a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-feature\" class=\"category-attorney-feature\" rel=\"nofollow noopener\" target=\"_blank\">Attorney Feature<\/a><\/div>\n<div class=\"jeg_post_info\">\n<h2 class=\"jeg_post_title\">\n                                        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target=\"_blank\"><\/p>\n<div class=\"thumbnail-container thumbnail-background\" data-src=\"https:\/\/attorneyatlawmagazine.com\/wp-content\/uploads\/2025\/10\/Michael-Burnett-750x500.jpg\">\n<div class=\"lazyloaded\" data-src=\"https:\/\/attorneyatlawmagazine.com\/wp-content\/uploads\/2025\/10\/Michael-Burnett-750x500.jpg\"><\/div>\n<\/p><\/div>\n<p><\/a>\n                            <\/div>\n<div class=\"jeg_postblock_content\">\n<div class=\"jeg_post_category\"><a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-feature\" class=\"category-attorney-feature\" rel=\"nofollow noopener\" target=\"_blank\">Attorney Feature<\/a><\/div>\n<div class=\"jeg_post_info\">\n<h2 class=\"jeg_post_title\">\n                                        <a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-feature\/g-michael-burnett\" rel=\"nofollow noopener\" target=\"_blank\">G. Michael Burnett: Getting Them to Agree<\/a><br \/>\n                                    <\/h2>\n<div class=\"jeg_post_meta\">\n<div class=\"jeg_meta_date\"><a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-feature\/g-michael-burnett\" rel=\"nofollow noopener\" target=\"_blank\"><i class=\"fa fa-clock-o\"><\/i> October 3, 2025<\/a><\/div>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/article>\n<article class=\"jeg_post jeg_hero_item_2 format-standard\">\n<div class=\"jeg_block_container\">\n<p>                            <span class=\"jeg_postformat_icon\"><\/span><\/p>\n<div class=\"jeg_thumb\">\n                                <a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-interview\/stefano-portigliatti\" rel=\"nofollow noopener\" target=\"_blank\"><\/p>\n<div class=\"thumbnail-container thumbnail-background\" data-src=\"https:\/\/attorneyatlawmagazine.com\/wp-content\/uploads\/2025\/10\/Stefano-Portigliatti-750x500.jpg\">\n<div class=\"lazyloaded\" data-src=\"https:\/\/attorneyatlawmagazine.com\/wp-content\/uploads\/2025\/10\/Stefano-Portigliatti-750x500.jpg\"><\/div>\n<\/p><\/div>\n<p><\/a>\n                            <\/div>\n<div class=\"jeg_postblock_content\">\n<div class=\"jeg_post_category\"><a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-interview\" class=\"category-attorney-interview\" rel=\"nofollow noopener\" target=\"_blank\">Attorney Q&amp;A<\/a><\/div>\n<div class=\"jeg_post_info\">\n<h2 class=\"jeg_post_title\">\n                                        <a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-interview\/stefano-portigliatti\" rel=\"nofollow noopener\" target=\"_blank\">Stefano Portigliatti: Putting the Brakes on Corporate Recklessness<\/a><br \/>\n                                    <\/h2>\n<div class=\"jeg_post_meta\">\n<div class=\"jeg_meta_date\"><a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-interview\/stefano-portigliatti\" rel=\"nofollow noopener\" target=\"_blank\"><i class=\"fa fa-clock-o\"><\/i> October 3, 2025<\/a><\/div>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/article>\n<\/div>\n<div class=\"jeg_heroblock_wrapper\">\n<article class=\"jeg_post jeg_hero_item_1 format-standard\">\n<div class=\"jeg_block_container\">\n<p>                            <span class=\"jeg_postformat_icon\"><\/span><\/p>\n<div class=\"jeg_thumb\">\n                                <a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-feature\/rick-sichta\" rel=\"nofollow noopener\" target=\"_blank\"><\/p>\n<div class=\"thumbnail-container thumbnail-background\" data-src=\"https:\/\/attorneyatlawmagazine.com\/wp-content\/uploads\/2025\/10\/Rick-Sichta-750x500.jpg\">\n<div class=\"lazyloaded\" data-src=\"https:\/\/attorneyatlawmagazine.com\/wp-content\/uploads\/2025\/10\/Rick-Sichta-750x500.jpg\"><\/div>\n<\/p><\/div>\n<p><\/a>\n                            <\/div>\n<div class=\"jeg_postblock_content\">\n<div class=\"jeg_post_category\"><a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-feature\" class=\"category-attorney-feature\" rel=\"nofollow noopener\" target=\"_blank\">Attorney Feature<\/a><\/div>\n<div class=\"jeg_post_info\">\n<h2 class=\"jeg_post_title\">\n                                        <a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-feature\/rick-sichta\" rel=\"nofollow noopener\" target=\"_blank\">Rick Sichta: Crusading Against Preconceptions<\/a><br \/>\n                                    <\/h2>\n<div class=\"jeg_post_meta\">\n<div class=\"jeg_meta_date\"><a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-feature\/rick-sichta\" rel=\"nofollow noopener\" target=\"_blank\"><i class=\"fa fa-clock-o\"><\/i> October 3, 2025<\/a><\/div>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/article>\n<article class=\"jeg_post jeg_hero_item_2 format-standard\">\n<div class=\"jeg_block_container\">\n<p>                            <span class=\"jeg_postformat_icon\"><\/span><\/p>\n<div class=\"jeg_thumb\">\n                                <a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/vendor-interview\/bruce-champagne\" rel=\"nofollow noopener\" target=\"_blank\"><\/p>\n<div class=\"thumbnail-container thumbnail-background\" data-src=\"https:\/\/attorneyatlawmagazine.com\/wp-content\/uploads\/2025\/09\/Bruce-Champagne-750x500.png\">\n<div class=\"lazyloaded\" data-src=\"https:\/\/attorneyatlawmagazine.com\/wp-content\/uploads\/2025\/09\/Bruce-Champagne-750x500.png\"><\/div>\n<\/p><\/div>\n<p><\/a>\n                            <\/div>\n<div class=\"jeg_postblock_content\">\n<div class=\"jeg_post_category\"><a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/vendor-interview\" class=\"category-vendor-interview\" rel=\"nofollow noopener\" target=\"_blank\">Vendor Interview<\/a><\/div>\n<div class=\"jeg_post_info\">\n<h2 class=\"jeg_post_title\">\n                                        <a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/vendor-interview\/bruce-champagne\" rel=\"nofollow noopener\" target=\"_blank\">Bruce Champagne: Principles of Behavior<\/a><br \/>\n                                    <\/h2>\n<div class=\"jeg_post_meta\">\n<div class=\"jeg_meta_date\"><a href=\"https:\/\/attorneyatlawmagazine.com\/stories\/vendor-interview\/bruce-champagne\" rel=\"nofollow noopener\" target=\"_blank\"><i class=\"fa fa-clock-o\"><\/i> September 30, 2025<\/a><\/div>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/article>\n<\/div>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<\/div>\n<p>The post <a rel=\"nofollow noopener\" href=\"https:\/\/attorneyatlawmagazine.com\/stories\/attorney-feature\/frank-serrano-jon-cagan\" target=\"_blank\">Frank Serrano &amp;\u00a0Jon Cagan: The Claim Closers<\/a> appeared first on <a rel=\"nofollow noopener\" href=\"https:\/\/attorneyatlawmagazine.com\/\" target=\"_blank\">Attorney at Law Magazine<\/a>.<\/p>\n<div class=\"gdpr_lightbox-hide\" role=\"complementary\" aria-label=\"GDPR Settings Screen\">\n<div class=\"moove-gdpr-modal-content moove-clearfix logo-position-left moove_gdpr_modal_theme_v1\">\n<div class=\"moove-gdpr-modal-left-content\">\n<div class=\"moove-gdpr-company-logo-holder\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/attorneyatlawmagazine.com\/wp-content\/uploads\/2020\/09\/black%400.5x.png?resize=172%2C63&#038;ssl=1\" alt=\"\" width=\"172\" height=\"63\" class=\"img-responsive\" title=\"\"><\/div>\n<\/div>\n<div class=\"moove-gdpr-modal-right-content\">\n<div class=\"main-modal-content\">\n<div class=\"moove-gdpr-tab-content\">\n<div class=\"moove-gdpr-tab-main\">Privacy Overview<\/p>\n<div class=\"moove-gdpr-tab-main-content\">\n<p>This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognizing you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Read our <a href=\"https:\/\/attorneyatlawmagazine.com\/privacy-policy\" rel=\"nofollow noopener\" target=\"_blank\">Privacy Policy<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Frank Serrano &amp;\u00a0Jon Cagan: The Claim Closers By Susan Cushing When disaster strikes, the heartbreak is immediate and tangible: a roof torn off by wind, water damage to personal possessions, a home reduced to rubble. But for many Florida homeowners, the nightmare doesn\u2019t end there. The insurance companies, the entities meant to protect them, sometimes [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[17],"tags":[],"class_list":["post-135946","post","type-post","status-publish","format-standard","hentry","category-legal_matters"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/posts\/135946","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/comments?post=135946"}],"version-history":[{"count":0,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/posts\/135946\/revisions"}],"wp:attachment":[{"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/media?parent=135946"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/categories?post=135946"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/tags?post=135946"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}