{"id":138578,"date":"2025-12-08T16:47:25","date_gmt":"2025-12-09T00:47:25","guid":{"rendered":"https:\/\/xira.com\/p\/2025\/12\/08\/biglaws-worst-enemy-isnt-ai-its-clients-using-ai-to-stop-paying-them\/"},"modified":"2025-12-08T16:47:25","modified_gmt":"2025-12-09T00:47:25","slug":"biglaws-worst-enemy-isnt-ai-its-clients-using-ai-to-stop-paying-them","status":"publish","type":"post","link":"https:\/\/xira.com\/p\/2025\/12\/08\/biglaws-worst-enemy-isnt-ai-its-clients-using-ai-to-stop-paying-them\/","title":{"rendered":"Biglaw\u2019s Worst Enemy Isn\u2019t AI, It\u2019s Clients Using AI to Stop Paying Them"},"content":{"rendered":"<p>Corporate law departments have embraced their inner-DIY urge. Thankfully, instead of attempting to gut their kitchens after binging HGTV, these lawyers have channeled this into doing more and more of their own legal work and using their newfound independence to overhaul their outside counsel relationships. And, as one might suspect for a story in 2025, AI is involved.<\/p>\n<p>The <a href=\"https:\/\/connect.harborglobal.com\/access-law-department-survey-2025\" rel=\"nofollow noopener\" target=\"_blank\">2025 Harbor Law Department Survey<\/a>, conducted in collaboration with <a href=\"https:\/\/cloc.org\/\" rel=\"nofollow noopener\" target=\"_blank\">CLOC<\/a>, dropped this morning. Pulling insights from 135 corporate law departments representing companies with a median revenue of $13 billion, the survey indicates a power shift underway with GCs capturing the upper hand. Biglaw isn\u2019t going out of business any time soon, but 58 percent of surveyed legal departments expected to increase their outside counsel spend last year. This year, only 37 percent project sending more money to the firms. Economic uncertainty probably accounts for some of the depressed spending, but the dropoff is too significant to fully blame on tariffs and federal mismanagement.<\/p>\n<p>GCs keep bringing work in-house. In itself, this isn\u2019t unprecedented. Much like those HGTV viewers, every few years a bunch of in-house lawyers get convinced that they can save some money handling the work of outside professionals. Whether it\u2019s the Property Brothers replacing a load-bearing wall or Cravath drafting a cease and desist, there will be someone out there to confidently declare, \u201cI\u2019m pretty sure I could do that.\u201d In legal, that trend will last a year or so and then clients start ticking up outside spend again.<\/p>\n<p>The difference this time is scale. Almost two-thirds of legal departments reported intentionally bringing more work inside over the past two years. Which just so happens to coincide with the two years where the conversation around AI leapt from nerdy diversion to magic productivity box. According to the survey, law departments embraced the change, with 85 percent indicating that they have dedicated resources to managing AI initiatives, with live or piloting solutions for general productivity (74%), summarization (56%), legal research (54%), content creation (54%), and contract intelligence (49%).<\/p>\n<p>Beyond reducing outside workload, this DIY spirit enables a reboot of the whole outside counsel relationship. The <a href=\"https:\/\/abovethelaw.com\/2025\/05\/billable-hour-dying-so-slowly-youd-think-its-billing-by-the-hour\/\" rel=\"nofollow noopener\" target=\"_blank\">billable hour continues to cling to life<\/a> like a Boomer clings to a multimillion dollar property they bought for $15K in the 70s, but time is starting to chip away at its tenacity. As AI transfers more leverage to clients, law departments are negotiating more budget projection-friendly alternative fee arrangements. Over three-quarters of respondents now use AFAs. Some 69 percent have convergence or preferred provider panels, a jump from 50 percent, reflecting a shift toward deeper and more easily managed client relationships. <\/p>\n<p>\u201cDepartments are shifting from reactive cost-containment to structured operational strategies \u2014 optimizing outside counsel, implementing workflow technologies, and building robust AI governance,\u201d said Lauren Chung, survey editor and Practice Group Lead, Strategy + Transformation at Harbor. \u201cThe emphasis on legal operations and technology strategy underscores that transformation is now a defining capability of leading corporate law departments.\u201d <\/p>\n<p>Which is consultant-speak for \u201cclients now have the tools to actually enforce accountability.\u201d Partner wants to push back on fixed fees? Fine, we\u2019ll keep it in-house. Firm balking at joining the preferred panel on your terms? Plenty of other firms will jump at becoming one of our go-to firms. That 5% rate increase you want? Let me check what our AI budget could do with that money instead.<\/p>\n<p>Now, these legal departments need to maintain a clear-eyed assessment of their AI-fueled capabilities. The appointed prophets of AI swear that there\u2019s <a href=\"https:\/\/abovethelaw.com\/2024\/12\/elon-musk-feeds-ai-all-court-cases-promises-it-will-replace-judges-because-hes-an-idiot\/\" rel=\"nofollow noopener\" target=\"_blank\">no task that their miracle devices can\u2019t tackle<\/a> while we sit back and <a href=\"https:\/\/abovethelaw.com\/2025\/07\/court-kicks-lawyers-off-case-after-finding-fake-ai-cases-in-filings\/\" rel=\"nofollow noopener\" target=\"_blank\">count the sanctions<\/a>. Playing hardball with the professionals is a lot easier before you\u2019ve accidentally flooded the basement. \u201cLegal leaders are no longer simply exploring AI, they\u2019re deploying it to unlock productivity, accelerate legal research, and enhance content and contract workflows,\u201d said Jaime Woltjen, Senior Director of Strategy + Transformation at Harbor. \u201cAt the same time, departments are thoughtfully building governance frameworks to ensure responsible and secure use.\u201d <\/p>\n<p>Much of that task is falling on the Legal Ops professionals, who reported their three top priorities over the next year as technology strategy (80%), financial management (72%), and outside counsel management (62%).<\/p>\n<p>Notice how neatly those priorities align. A technology strategy to improve financials and build leverage over outside counsel. Quite the battle plan for the Legal Ops warriors. While Biglaw continues charting its own AI adoption, it needs to keep an eye on the clients, because rate increases are going to get a lot harder to sell when the client has the same power tools.<\/p>\n<hr>\n<p><strong><em><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-443318\" src=\"https:\/\/i0.wp.com\/abovethelaw.com\/wp-content\/uploads\/sites\/4\/2016\/11\/Headshot-300x200.jpg?resize=189%2C126&#038;ssl=1\" alt=\"Headshot\" width=\"189\" height=\"126\" title=\"\"><a href=\"http:\/\/abovethelaw.com\/author\/joe-patrice\/\" target=\"_blank\" rel=\"noopener nofollow\">Joe Patrice<\/a>\u00a0is a senior editor at Above the Law and co-host of <a href=\"http:\/\/legaltalknetwork.com\/podcasts\/thinking-like-a-lawyer\/\" target=\"_blank\" rel=\"noopener nofollow\">Thinking Like A Lawyer<\/a>. Feel free to\u00a0<a href=\"mailto:joepatrice@abovethelaw.com\">email<\/a> any tips, questions, or comments. Follow him on\u00a0<a href=\"https:\/\/twitter.com\/josephpatrice\" target=\"_blank\" rel=\"noopener nofollow\">Twitter<\/a>\u00a0or <a href=\"https:\/\/bsky.app\/profile\/joepatrice.bsky.social\" rel=\"noopener nofollow\" target=\"_blank\">Bluesky<\/a> if you\u2019re interested in law, politics, and a healthy dose of college sports news. Joe also serves as a <a href=\"https:\/\/www.rpnexecsearch.com\/josephpatrice\" target=\"_blank\" rel=\"noopener nofollow\">Managing Director at RPN Executive Search<\/a>.<\/em><\/strong><\/p>\n<p>The post <a href=\"https:\/\/abovethelaw.com\/2025\/12\/biglaws-worst-enemy-isnt-ai-its-clients-using-ai-to-stop-paying-them\/\" rel=\"nofollow noopener\" target=\"_blank\">Biglaw\u2019s Worst Enemy Isn\u2019t AI, It\u2019s Clients Using AI to Stop Paying Them<\/a> appeared first on <a href=\"https:\/\/abovethelaw.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Above the Law<\/a>.<\/p>\n<p>Corporate law departments have embraced their inner-DIY urge. Thankfully, instead of attempting to gut their kitchens after binging HGTV, these lawyers have channeled this into doing more and more of their own legal work and using their newfound independence to overhaul their outside counsel relationships. And, as one might suspect for a story in 2025, AI is involved.<\/p>\n<p>The <a href=\"https:\/\/connect.harborglobal.com\/access-law-department-survey-2025\" rel=\"nofollow noopener\" target=\"_blank\">2025 Harbor Law Department Survey<\/a>, conducted in collaboration with <a href=\"https:\/\/cloc.org\/\" rel=\"nofollow noopener\" target=\"_blank\">CLOC<\/a>, dropped this morning. Pulling insights from 135 corporate law departments representing companies with a median revenue of $13 billion, the survey indicates a power shift underway with GCs capturing the upper hand. Biglaw isn\u2019t going out of business any time soon, but 58 percent of surveyed legal departments expected to increase their outside counsel spend last year. This year, only 37 percent project sending more money to the firms. Economic uncertainty probably accounts for some of the depressed spending, but the dropoff is too significant to fully blame on tariffs and federal mismanagement.<\/p>\n<p>GCs keep bringing work in-house. In itself, this isn\u2019t unprecedented. Much like those HGTV viewers, every few years a bunch of in-house lawyers get convinced that they can save some money handling the work of outside professionals. Whether it\u2019s the Property Brothers replacing a load-bearing wall or Cravath drafting a cease and desist, there will be someone out there to confidently declare, \u201cI\u2019m pretty sure I could do that.\u201d In legal, that trend will last a year or so and then clients start ticking up outside spend again.<\/p>\n<p>The difference this time is scale. Almost two-thirds of legal departments reported intentionally bringing more work inside over the past two years. Which just so happens to coincide with the two years where the conversation around AI leapt from nerdy diversion to magic productivity box. According to the survey, law departments embraced the change, with 85 percent indicating that they have dedicated resources to managing AI initiatives, with live or piloting solutions for general productivity (74%), summarization (56%), legal research (54%), content creation (54%), and contract intelligence (49%).<\/p>\n<p>Beyond reducing outside workload, this DIY spirit enables a reboot of the whole outside counsel relationship. The <a href=\"https:\/\/abovethelaw.com\/2025\/05\/billable-hour-dying-so-slowly-youd-think-its-billing-by-the-hour\/\" rel=\"nofollow noopener\" target=\"_blank\">billable hour continues to cling to life<\/a> like a Boomer clings to a multimillion dollar property they bought for $15K in the 70s, but time is starting to chip away at its tenacity. As AI transfers more leverage to clients, law departments are negotiating more budget projection-friendly alternative fee arrangements. Over three-quarters of respondents now use AFAs. Some 69 percent have convergence or preferred provider panels, a jump from 50 percent, reflecting a shift toward deeper and more easily managed client relationships. <\/p>\n<p>\u201cDepartments are shifting from reactive cost-containment to structured operational strategies \u2014 optimizing outside counsel, implementing workflow technologies, and building robust AI governance,\u201d said Lauren Chung, survey editor and Practice Group Lead, Strategy + Transformation at Harbor. \u201cThe emphasis on legal operations and technology strategy underscores that transformation is now a defining capability of leading corporate law departments.\u201d <\/p>\n<p>Which is consultant-speak for \u201cclients now have the tools to actually enforce accountability.\u201d Partner wants to push back on fixed fees? Fine, we\u2019ll keep it in-house. Firm balking at joining the preferred panel on your terms? Plenty of other firms will jump at becoming one of our go-to firms. That 5% rate increase you want? Let me check what our AI budget could do with that money instead.<\/p>\n<p>Now, these legal departments need to maintain a clear-eyed assessment of their AI-fueled capabilities. The appointed prophets of AI swear that there\u2019s <a href=\"https:\/\/abovethelaw.com\/2024\/12\/elon-musk-feeds-ai-all-court-cases-promises-it-will-replace-judges-because-hes-an-idiot\/\" rel=\"nofollow noopener\" target=\"_blank\">no task that their miracle devices can\u2019t tackle<\/a> while we sit back and <a href=\"https:\/\/abovethelaw.com\/2025\/07\/court-kicks-lawyers-off-case-after-finding-fake-ai-cases-in-filings\/\" rel=\"nofollow noopener\" target=\"_blank\">count the sanctions<\/a>. Playing hardball with the professionals is a lot easier before you\u2019ve accidentally flooded the basement. \u201cLegal leaders are no longer simply exploring AI, they\u2019re deploying it to unlock productivity, accelerate legal research, and enhance content and contract workflows,\u201d said Jaime Woltjen, Senior Director of Strategy + Transformation at Harbor. \u201cAt the same time, departments are thoughtfully building governance frameworks to ensure responsible and secure use.\u201d <\/p>\n<p>Much of that task is falling on the Legal Ops professionals, who reported their three top priorities over the next year as technology strategy (80%), financial management (72%), and outside counsel management (62%).<\/p>\n<p>Notice how neatly those priorities align. A technology strategy to improve financials and build leverage over outside counsel. Quite the battle plan for the Legal Ops warriors. While Biglaw continues charting its own AI adoption, it needs to keep an eye on the clients, because rate increases are going to get a lot harder to sell when the client has the same power tools.<\/p>\n<hr>\n<p><strong><em><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-443318\" src=\"https:\/\/i0.wp.com\/abovethelaw.com\/wp-content\/uploads\/sites\/4\/2016\/11\/Headshot-300x200.jpg?resize=189%2C126&#038;ssl=1\" alt=\"Headshot\" width=\"189\" height=\"126\" title=\"\"><a href=\"http:\/\/abovethelaw.com\/author\/joe-patrice\/\" target=\"_blank\" rel=\"noopener nofollow\">Joe Patrice<\/a>\u00a0is a senior editor at Above the Law and co-host of <a href=\"http:\/\/legaltalknetwork.com\/podcasts\/thinking-like-a-lawyer\/\" target=\"_blank\" rel=\"noopener nofollow\">Thinking Like A Lawyer<\/a>. Feel free to\u00a0<a href=\"mailto:joepatrice@abovethelaw.com\">email<\/a> any tips, questions, or comments. Follow him on\u00a0<a href=\"https:\/\/twitter.com\/josephpatrice\" target=\"_blank\" rel=\"noopener nofollow\">Twitter<\/a>\u00a0or <a href=\"https:\/\/bsky.app\/profile\/joepatrice.bsky.social\" rel=\"noopener nofollow\" target=\"_blank\">Bluesky<\/a> if you\u2019re interested in law, politics, and a healthy dose of college sports news. Joe also serves as a <a href=\"https:\/\/www.rpnexecsearch.com\/josephpatrice\" target=\"_blank\" rel=\"noopener nofollow\">Managing Director at RPN Executive Search<\/a>.<\/em><\/strong><\/p>\n<p>The post <a href=\"https:\/\/abovethelaw.com\/2025\/12\/biglaws-worst-enemy-isnt-ai-its-clients-using-ai-to-stop-paying-them\/\" rel=\"nofollow noopener\" target=\"_blank\">Biglaw\u2019s Worst Enemy Isn\u2019t AI, It\u2019s Clients Using AI to Stop Paying Them<\/a> appeared first on <a href=\"https:\/\/abovethelaw.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Above the Law<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Corporate law departments have embraced their inner-DIY urge. Thankfully, instead of attempting to gut their kitchens after binging HGTV, these lawyers have channeled this into doing more and more of their own legal work and using their newfound independence to overhaul their outside counsel relationships. And, as one might suspect for a story in 2025, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":138579,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[16],"tags":[],"class_list":["post-138578","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-above_the_law"],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/xira.com\/p\/wp-content\/uploads\/2025\/12\/Headshot-300x200-Z4kRjc.jpg?fit=300%2C200&ssl=1","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/posts\/138578","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/comments?post=138578"}],"version-history":[{"count":0,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/posts\/138578\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/media\/138579"}],"wp:attachment":[{"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/media?parent=138578"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/categories?post=138578"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/tags?post=138578"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}