{"id":160227,"date":"2026-08-12T10:24:46","date_gmt":"2026-08-12T18:24:46","guid":{"rendered":"https:\/\/xira.com\/p\/2026\/08\/12\/lawnext-lexisnexis-cto-greg-dickason-on-building-legal-ai-in-real-time-with-customers-in-its-new-innovation-lab\/"},"modified":"2026-08-12T10:24:46","modified_gmt":"2026-08-12T18:24:46","slug":"lawnext-lexisnexis-cto-greg-dickason-on-building-legal-ai-in-real-time-with-customers-in-its-new-innovation-lab","status":"publish","type":"post","link":"https:\/\/xira.com\/p\/2026\/08\/12\/lawnext-lexisnexis-cto-greg-dickason-on-building-legal-ai-in-real-time-with-customers-in-its-new-innovation-lab\/","title":{"rendered":"LawNext: LexisNexis CTO Greg Dickason On Building Legal AI In Real Time with Customers in Its New Innovation Lab"},"content":{"rendered":"<p>This week, LexisNexis\u00a0announced the opening\u00a0of its\u00a0Customer Innovation Lab\u00a0in New York City \u2014 a physical space where legal professionals, LexisNexis engineers, and AI companies such as OpenAI and Amazon Web Services sit in the same room and build legal AI together, in real time. The company is calling it a new model for how legal AI [\u2026]<\/p>\n<section class=\"content\">\n<div class=\"bodytext\">\n<article data-qa=\"exclude\" class=\"post-53991 post type-post status-publish format-standard has-post-thumbnail hentry category-lawnext post post-first not_card grid-not-magazine-cell\">\n<div class=\"post_content clear\">\n<p dir=\"ltr\">This week, LexisNexis\u00a0<a href=\"https:\/\/www.lawnext.com\/2026\/08\/lexisnexis-opens-customer-innovation-lab-in-new-york-to-bring-customers-engineers-and-ai-companies-together-to-build-legal-ai-in-real-time.html\" rel=\"nofollow noopener\" target=\"_blank\">announced the opening<\/a>\u00a0of its\u00a0<a href=\"https:\/\/www.lexisnexis.com\/en-us\/customer-innovation-lab.page\" rel=\"nofollow noopener\" target=\"_blank\">Customer Innovation Lab<\/a>\u00a0in New York City \u2014 a physical space where legal professionals, LexisNexis engineers, and AI companies such as OpenAI and Amazon Web Services sit in the same room and build legal AI together, in real time.<\/p>\n<p dir=\"ltr\">The company is calling it a new model for how legal AI gets built and shipped: Instead of developing products internally and asking customers to validate them afterward, customers bring their pain points into the lab, engineers code against them on the spot, and prototypes that pass muster can move into Lexis+ with Prot\u00e9g\u00e9 in a matter of weeks.<\/p>\n<p dir=\"ltr\">Our guest today is the person leading that effort:\u00a0<a href=\"https:\/\/www.lexisnexis.com\/en-us\/about-us\/leadership\/global-leadership\/greg-dickason.page\" rel=\"nofollow noopener\" target=\"_blank\">Greg Dickason<\/a>, chief technology officer of LexisNexis Legal &amp; Professional. Dickason joined LexisNexis in 2019 and previously ran the company\u2019s Asia-Pacific business, where he launched Lexis+ AI in that region. Before LexisNexis, he was chief technology officer at CoreLogic.<\/p>\n<p dir=\"ltr\">In a conversation with host Bob Ambrogi recorded just ahead of the launch, Dickason explains what actually happens inside the lab as engineers code live alongside customers, and how this differs from the customer input LexisNexis has always said drives its product development. They also discuss what has already come out of the lab, including a multimedia Prot\u00e9g\u00e9 Vault that lets a lawyer query a video deposition; why legal drafting is the lab\u2019s first priority; and how Dickason sees agents reshaping legal work.<\/p>\n<p dir=\"ltr\"><em><strong>Listen to the audio:<\/strong><\/em><\/p>\n<p dir=\"ltr\"><em><strong>Watch the video:<\/strong><\/em><\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/1CL3jwUv24o?si=T44P-1LJlRxz-28W\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"> <\/iframe><\/p>\n<h3><strong>Thank You To Our Sponsors<\/strong><\/h3>\n<p dir=\"ltr\">This episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.<\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><a href=\"https:\/\/joinparadigm.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Paradigm<\/a>, home to the practice management platforms\u00a0<a href=\"https:\/\/www.practicepanther.com\/\" rel=\"nofollow noopener\" target=\"_blank\">PracticePanther<\/a>,\u00a0<a href=\"https:\/\/www.bill4time.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Bill4Time<\/a>,\u00a0<a href=\"https:\/\/meruscase.com\/\" rel=\"nofollow noopener\" target=\"_blank\">MerusCase<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.lollylaw.com\/\" rel=\"nofollow noopener\" target=\"_blank\">LollyLaw<\/a>; the e-payments platform\u00a0<a href=\"https:\/\/headnote.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Headnote<\/a>; and the legal accounting software\u00a0<a href=\"https:\/\/trustbooks.com\/\" rel=\"nofollow noopener\" target=\"_blank\">TrustBooks<\/a>.<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><a href=\"https:\/\/rebrand.ly\/briefpoint-lawnext-podcast\" rel=\"nofollow noopener\" target=\"_blank\">Briefpoint<\/a>, eliminating routine discovery response and request drafting tasks so you can focus on drafting what matters (or just make it home for dinner).<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><a href=\"https:\/\/rebrand.ly\/CosmoLex-LNP\" rel=\"nofollow noopener\" target=\"_blank\">CosmoLex<\/a>, helping law firms manage their entire practice in one platform, from intake to payment. Try it free.<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\"><a href=\"https:\/\/rebrand.ly\/AJAX-LNP\" rel=\"nofollow noopener\" target=\"_blank\">Ajax<\/a>, the AI timekeeper lawyers want to use.<\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\">If you enjoy listening to LawNext, please leave us a review wherever you listen to podcasts.<\/p>\n<\/div>\n<\/article>\n<\/div>\n<\/section>\n<aside id=\"sc-1\" class=\"sidebar secondary-sidebar sc-1 secondary-content\">\n<\/aside>\n","protected":false},"excerpt":{"rendered":"<p>This week, LexisNexis\u00a0announced the opening\u00a0of its\u00a0Customer Innovation Lab\u00a0in New York City \u2014 a physical space where legal professionals, LexisNexis engineers, and AI companies such as OpenAI and Amazon Web Services sit in the same room and build legal AI together, in real time. The company is calling it a new model for how legal AI [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":160228,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[24],"tags":[],"class_list":["post-160227","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lawsite"],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/xira.com\/p\/wp-content\/uploads\/2026\/08\/LN-Ep-333-2026.08.10-Greg-Dickason-1024x572-dKEhQ8.png?fit=1024%2C572&ssl=1","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/posts\/160227","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/comments?post=160227"}],"version-history":[{"count":0,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/posts\/160227\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/media\/160228"}],"wp:attachment":[{"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/media?parent=160227"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/categories?post=160227"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xira.com\/p\/wp-json\/wp\/v2\/tags?post=160227"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}