“If you look at the foundations of the relationship and you actually build those foundations … you’re creating this virtuous circle where you increase the ratio of quality spend,” said Laurie David-Henric, head of legal operations at Argenx.
Corporate legal teams are learning that the key to smarter outside counsel management isn’t squeezing law firms on rates; it’s building better relationships.
That theme came through loud and clear in a UnitedLex webinar Tuesday titled “Cracking the Code on Outside Counsel Management.” The event featured legal operations leaders from the financial services giant UBS, drug maker Argenx and law firm Polsinelli compared notes on how they’re transforming their approach to firm management.
