When Chris Cartrett was named CEO of legal technology company Aderant in 2022, he did so with the mission of aggressively advancing a cloud-first strategy throughout the company’s suite of business and financial software for law firms. Given that Aderant is a nearly 50-year-old company with many customers who still use the on-premises version of […]
When Chris Cartrett was named CEO of legal technology company Aderant in 2022, he did so with the mission of aggressively advancing a cloud-first strategy throughout the company’s suite of business and financial software for law firms. Given that Aderant is a nearly 50-year-old company with many customers who still use the on-premises version of its software, that was not an easy mission to fulfill.
So three years later, what grade does he give himself in delivering on that mission? That is one of the questions I put to him during a special live LawNext interview. We recorded the interview at Aderant’s Momentum Global 2025 user conference in Dallas last month, where Aderant graciously allowed me to use its Studio A recording equipment it had set up at the conference for its own podcast.
In a wide-ranging interview, Cartrett talks about his focus on the cloud, generative AI, and customer service, and why he believes all three are so important right now. He also talks about the company’s growth, reflected in the fact that 2024 was a record-breaking year for Aderant and 2025 is on track to be even stronger. We talk about the future of Aderant, the future of law practice, and the likely impact of generative AI, and I ask him how he uses gen AI in his own daily work.
Cartrett first came to Aderant in 2014 from Thomson Reuters as senior vice president of strategy and growth and was promoted to executive vice president in 2017 before becoming president in 2021 and CEO in 2022..
A big thanks to Aderant for letting me use its recording studio and for providing me with the final recording.
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