A quick-service restaurant holding company’s plans to use artificial intelligence to enhance customers’ ordering experience is highlighting a new era of cyber liability risks. Data privacy concerns continue to drive lawsuits, and plaintiffs’ attorneys continue to seek creative ways to litigate privacy violations alongside rapidly evolving AI technologies, often bringing claims under laws that predate the internet itself.
A quick-service restaurant holding company’s plans to use artificial intelligence to enhance customers’ ordering experience is highlighting a new era of cyber liability risks. Data privacy concerns continue to drive lawsuits, and plaintiffs’ attorneys continue to seek creative ways to litigate privacy violations alongside rapidly evolving AI technologies, often bringing claims under laws that predate the internet itself.