“If we buy into the plaintiff narrative, if we fold and pay more than what is reasonable and owed, then we feed the beast,” said Richard C. Ives, Hartford, Connecticut-based senior vice president of business insurance claim at Travelers.
“If we buy into the plaintiff narrative, if we fold and pay more than what is reasonable and owed, then we feed the beast,” said Richard C. Ives, Hartford, Connecticut-based senior vice president of business insurance claim at Travelers.

