When AI Agents Trigger a Crisis: The New Communications Playbook

When AI Agents Trigger a Crisis: The New Communications Playbook

How do you communicate when you know the harm before you know its cause? For law firms, it comes up both when advising a client and when explaining an incident of their own.       How do you communicate when you know the harm before you know its cause? For law firms,...
Big Law’s $3,000-An-Hour Problem

Big Law’s $3,000-An-Hour Problem

The price of legal firepower keeps rising, but client appetite to pay is waning. Who’ll blink first?       The price of legal firepower keeps rising, but client appetite to pay is waning. Who’ll blink first?