“When you’re standing up a legal ops or transformation team, it’s easy to get distracted by AI or other sexy’ tech projects, said Lauren Ziegelaar, manager of legal operations for Australian mining giant BHP. “But the biggest wins come from foundational improvements—understanding budget cycles, optimizing headcount and getting processes in place.
“When you’re standing up a legal ops or transformation team, it’s easy to get distracted by AI or other sexy’ tech projects, said Lauren Ziegelaar, manager of legal operations for Australian mining giant BHP. “But the biggest wins come from foundational improvements—understanding budget cycles, optimizing headcount and getting processes in place.